+1 (902) 892-8597 1westpei@gmail.com

FAQ

Cancellation Policy

There will be a $25 service fee (plus tax) charged for each reservation that is cancelled at ANY TIME, no matter how much notice is given. The reason for this is that we have a limited number of rooms, and every cancellation affects us, so we charge a flat fee to compensate.

In addition:
– For a reservation of 1 to 3 nights –> we require 72 hours (3 days) notice. If we do not receive this notice, the first night of your reservation will be charged upon cancellation.

– For a reservation of 4 to 6 nights –> we require 1 week (7 days) notice.  If we do not receive this notice, the first two nights of your reservation will be charged upon cancellation.

– For a reservation of 7 or more nights –>we require 2 weeks (14 days) notice.  If we do not receive this notice, the first three night of your reservation will be charged upon cancellation.

 

Check-in Check-out Policy

Check-in: 15:00 – 00:00

Check-out: 00:00 – 12:00

 

No Show

If you fail to show up to occupy a reserved room on your scheduled arrival date, then the reservation becomes void for the remaining nights that have been reserved, and any room/nights that we are unable to re-book become due and payable, including any applicable taxes.

ANY changes to a reservation will be confirmed by us in writing (e-mail, fax or regular mail). If you make a change to a reservation and do not receive a revised confirmation, you must notify us before the date of your scheduled arrival.

 

Changing Your Booking

If you would like to change the dates of your booking, we require at least three days (72 hours) notice prior to the first day of your reservation. A fee may be applied at the discretion of the manager if notice is not given.

Children and Beds

Children are welcome

 

0 – 2 years:

  • Can use a cot upon request or existing bed – FREE
  • Can use an extra bed upon request – CAD 60 per child, per night

3 – 12 years:

  • Can use an existing bed – FREE
  • Can use an extra bed upon request – CAD 60 per child, per night

13+ years:

  • Can use an extra bed upon request – CAD 60 per person, per night

 

Pets

Pets are not allowed.

Cards Accepted at This Property

                   

1 West Inn Waterfront accepts these cards and reserves the right to temporarily hold an amount prior to arrival.